Sourcing Visual Documentation
Now, if you’ve determined that visual documentation is important to you, you must determine whether to commit resources internally or use an external resource to do the job.
Things to consider:

It may be beneficial to both insource and outsource your visual docs program. The contractors can do the work in-house when photos and video suffice. Outsourcing can be an option when more complicated work is needed that requires more expertise.
In conclusion, when deciding whether to insource or outsource, it comes down to what it is you need. Think about what types of deliverables would be of value to you. In the end, the more you invest in visual documentation, the more you get out of it.
